Support & FAQ

VibeLiving is currently in beta on TestFlight. Click the "Download on TestFlight" button on our homepage to join the beta. You'll need the TestFlight app installed on your iPhone (iOS 17.6 or later).

A Poe API key is optional but highly recommended to unlock AI features (Chat and Smart Insights). You can still view your health data without an API key. Get your API key at poe.com/api_key.

Claude Sonnet 4.5 (default) offers the best balance of quality and cost. GPT-4o is fast and efficient. GPT-5.2 provides cutting-edge performance. Claude Opus 4 offers premium quality at higher cost. You can switch models anytime in Settings.

VibeLiving reads 8 key metrics from Apple Health: Steps (daily count), Distance (walking/running in km), Active Energy (calories burned), Heart Rate (average and resting), Heart Rate Variability (HRV in ms), Sleep Duration (hours), and Workouts (type, duration, calories).

Smart Insights use AI to analyze your health data and provide personalized recommendations. The app generates 4 insights on the Today page (Activity, Heart Health, Sleep, Workouts) and 4 on the Dashboard (trend analysis for each metric). Insights are cached for 1 hour to reduce API costs.

Yes! The Chat tab lets you have health-aware conversations with AI. The assistant automatically includes your latest health data as context, so you can ask questions like "Why is my HRV low today?" or "Am I sleeping enough this week?"

The Dashboard shows trend charts for steps, heart rate, HRV, and sleep over 7, 30, or 90 days. You can toggle between daily and weekly aggregates for 90-day view. Each chart includes AI insights about patterns and recommendations.

Yes! Your health data never leaves your device except when you explicitly request AI insights or chat. We don't store your health data on our servers. Your API key is stored securely in iOS Keychain. See our Privacy Policy for details.

Your Poe API key is stored in the iOS Keychain, Apple's secure storage system. Only VibeLiving can access it, and it's protected by iOS encryption. We never send your API key to our servers.

Yes. Cached insights are automatically deleted after 1 hour. You can manually clear chat history from the Chat screen and remove your API key from Settings. Deleting the app removes all local data.

Check these common issues: 1) Ensure you granted HealthKit permissions during onboarding, 2) Open iOS Settings → Health → Data Access & Devices → VibeLiving and verify all permissions are enabled, 3) Check if you have health data in the Health app for the selected date, 4) Try pulling down to refresh the Today page.

Possible causes: 1) Verify your Poe API key is entered correctly in Settings, 2) Check your API balance at poe.com, 3) Ensure you have an active internet connection, 4) Try tapping the refresh button (↻) next to insights.

This usually indicates an API issue. Check your API key and balance. If the problem persists, try switching to a different AI model in Settings, or contact support.

Try these steps: 1) Force quit the app and restart, 2) Restart your iPhone, 3) Update to the latest TestFlight build, 4) Clear chat history if you have many messages, 5) Contact support if the issue persists.

VibeLiving is free to download. However, AI features require a Poe API subscription (~$20/month for 1M points). Typical usage: Smart Insights: 25-60 points each (refreshes once per hour), Chat messages: 25-120 points (varies by model and message length), Average daily use: 500-2000 points.

Go to Settings → API Usage to view your current balance, daily usage chart, and estimated days remaining. You can also check detailed usage at poe.com.